PBX Call Forwarding – Stay Connected Anywhere

The PBX call forwarding feature ensures you never miss an important call, even when you’re away from your desk. Forward calls to your mobile phone, home number, another extension, or even an external office — keeping you reachable anywhere.

Why Use Call Forwarding?

• Never Miss Important Calls: Redirect calls to the right device, no matter where you are.
• Work from Anywhere: Stay connected when travelling or working remotely.
• Flexible Routing: Forward calls to multiple numbers or extensions based on your needs.
• Improved Customer Service: Ensure clients can always reach someone in your business.

How PBX Call Forwarding Works

You can set rules to forward all calls, forward only unanswered calls, or forward calls when your line is busy. The PBX system automatically routes the call based on your preferences — ensuring no missed opportunities.

Example Use Case

A manager working from home sets calls to forward from their office extension to their mobile phone, ensuring they can respond to clients even while away from the office.

Pricing

Call forwarding is included in all hosted PBX plans starting from R80 per extension per month. Call rates start from R0.45c per minute. Dedicated Cloud PBX tenants with unlimited extensions are also available.APPLY NOW

Frequently Asked Questions

Can I forward calls to an international number?

Yes. You can forward calls to any local or international number, subject to your call plan.

Can I set call forwarding to activate only after hours?

Yes. You can combine call forwarding with PBX time conditions to forward calls based on your schedule.

Does call forwarding cost extra?

No. The feature is included, but forwarded calls are billed according to your call rates.