PBX Call Recording – Secure, Reliable & Cloud‑Based
With PBX call recording from Pixel Voice Technology, every conversation becomes a valuable business asset. Our secure, cloud‑based recording system captures incoming and outgoing calls so you can store, review, and download them anytime. Whether for training, quality assurance, or compliance, call recording ensures nothing important is missed.
Why Call Recording Matters
- Quality Assurance: Review calls to monitor staff performance and maintain service standards.
- Training & Development: Use recordings for coaching and onboarding new team members.
- Compliance & Record Keeping: Maintain an audio log of business transactions for legal and compliance purposes.
- Customer Dispute Resolution: Resolve misunderstandings with verifiable call records.
How PBX Call Recording Works
Our Cloud PBX stores call recordings securely online, allowing you to access them from your dashboard anytime. No need for extra hardware — everything is managed through your Pixel Voice Technology account. You can set rules to record all calls or only specific numbers, teams, or extensions.
Example Use Case
A busy sales team can record all client calls, then review them to improve closing techniques and ensure that all customer requirements are documented accurately.
Pricing
Our hosted extensions start from R80 per extension per month and include full enterprise‑grade PBX features like call recording. Call rates start from R0.45c per minute. You can also opt‑in for your own Cloud PBX Tenant with unlimited extensions. APPLY NOW
Frequently Asked Questions
Are call recordings stored securely?
Yes. All recordings are stored in secure, encrypted storage and can only be accessed by authorised users.
How long are call recordings kept?
By default, we store recordings for 90 days, but you can choose longer storage options based on your business needs.
Do I need special equipment for call recording?
No. Call recording is built into our Cloud PBX, so there’s no need for extra devices — it works with your existing desk phones, mobile apps, or softphones.
