PBX Time Conditions – Automated Call Scheduling
PBX time conditions from Pixel Voice Technology let you control when and how incoming calls are handled, based on your business hours. With time conditions, your phone system automatically routes calls differently during working hours, after hours, weekends, or holidays — without manual intervention.
Why Use Time Conditions?
- Professional Call Handling: Ensure callers get the right greeting and routing based on the time they call.
- After‑Hours Automation: Send calls to voicemail or an on‑call team after hours.
- Holiday Schedules: Play special greetings during public holidays or company closures.
- Improved Customer Experience: Never leave callers wondering why their call wasn’t answered.
How PBX Time Conditions Work
You set up rules in your Cloud PBX for different time periods — for example, Monday to Friday 08:00 to 17:00 routes to your main reception, while after 17:00 calls go to voicemail or an emergency contact. The system applies these rules automatically every day.
Example Use Case
A law firm routes calls to reception during office hours, but after hours the PBX automatically sends calls to a dedicated voicemail with urgent contact instructions.
Pricing
Our hosted extensions start from R80 per extension per month and include time conditions along with all enterprise‑grade PBX features. Call rates start from R0.45c per minute. You can also opt‑in for a dedicated Cloud PBX Tenant with unlimited extensions. APPLY NOW
Frequently Asked Questions
Can I set multiple time conditions?
Yes. You can set different rules for weekdays, weekends, and holidays.
Can time conditions change automatically for public holidays?
Yes. You can pre‑program holiday schedules so the PBX applies them automatically.
Do I need extra hardware for time conditions?
No. Time conditions are a built‑in software feature of our Cloud PBX.