Lower, predictable costs
Move away from costly legacy PBX maintenance and manage your users through a clear monthly extension model.
- R80 per extension/month
- Add or remove extensions as required
- No traditional PBX hardware required
BUSINESS VOIP & CLOUD PBX
A complete business phone system, without the traditional PBX
Give your business enterprise-grade calling, extensions, IVR, call queues, recording, routing and remote-working capability through one secure cloud communications platform.
✓
R80 per extension/month
✓
Keep your existing numbers
✓
Work from anywhere
CLOUD PBX
Enterprise features.
Simple monthly pricing.
CLOUD PBX
R80
/ extension / month
LOCAL DID
R50
/ number / month
BUSINESS VOICE
From R0.25
/ minute for qualifying teams
SCALE
Flexible
users, numbers & channels
WHY CLOUD VOIP
Replace the old phone system with something built for modern business
Pixel Voice Cloud PBX gives you the control and functionality of an enterprise telephone system without maintaining expensive on-site PBX infrastructure.
Work from anywhere
Your business extension can follow you beyond the office using IP phones, desktop softphones or mobile applications.
- Office, home or remote work
- Desktop and mobile softphones
- One business identity across devices
Professional call handling
Route customers intelligently and give every caller a consistent, professional experience.
- IVR and automated attendants
- Ring groups and queues
- Business-hour and after-hours routing
ENTERPRISE-GRADE FEATURES
Everything your business phone system should already be able to do
From basic extensions to advanced call routing, Pixel Voice gives growing businesses a feature-rich phone platform that can be configured around their workflow.
IVR & Auto Attendant
Route callers through professional voice menus and send them directly to the right department or person.
- Multi-level menus
- Department routing
- Business-hours logic
Ring Groups
Ring multiple extensions together or in sequence so calls do not depend on a single person being available.
- Simultaneous ringing
- Sequential ringing
- Overflow destinations
Call Queues
Keep customers connected during busy periods with structured queueing and distribution.
- Queue announcements
- Hold music
- Agent distribution
Call Recording
Record calls for quality assurance, dispute resolution, staff coaching and operational review.
- Automatic recording
- Controlled access
- Easy call retrieval
Voicemail to Email
Never lose an important message because someone was away from their desk.
- Voicemail notifications
- Email delivery
- Extension-based mailboxes
Time Conditions
Automatically change your call flow according to business hours, weekends and holidays.
- Office-hours routing
- Holiday schedules
- After-hours destinations
Call Reports & CDR
Understand how your business communicates with detailed call activity and usage information.
- Inbound and outbound history
- Duration and destination data
- Usage visibility
Call Forwarding & Failover
Keep calls moving when a person, location or connection is unavailable.
- Alternative destinations
- Mobile forwarding
- Failover routing
Caller ID & DID Control
Give users and departments dedicated inbound numbers and manage appropriate outbound caller presentation.
- Direct inward dialling
- Department numbers
- CLI configuration
YOUR BUSINESS NUMBERS
Keep your number or add local South African DIDs
Your business does not need to change identity when moving to cloud voice. We can assist with number portability and provide additional local South African geographic numbers for teams, departments and locations.
Existing number porting
Local geographic DIDs
Department-specific numbers
Multiple numbers on one PBX
USE THE DEVICES YOU PREFER
Your extension is no longer tied to one desk
Users can connect through supported IP phones, desktop softphones or mobile applications depending on how and where they work.
IP Desk Phones
Traditional office experience with cloud intelligence.
Desktop Softphone
Make and receive business calls directly from a computer.
Mobile Softphone
Take your business extension with you outside the office.
Existing SIP Hardware
Compatible SIP devices may be reused where appropriate.
SECURITY & RELIABILITY
Business calling needs more than good audio
We combine controlled access, resilient voice routing and secure configuration practices to help protect your communications environment.
Secure SIP configuration
Strong credentials and controlled SIP provisioning reduce exposure to unauthorised access.
Access controls
Administrative access and device connectivity can be restricted according to deployment requirements.
Route resilience
Voice environments can be structured with alternative routing and failover options where required.
Usage visibility
Call records and usage information help identify unusual activity and maintain operational oversight.
BUSINESS INTEGRATION
Connect voice to the tools your team already uses
Depending on your CRM, helpdesk or business application, integrations can extend the phone system beyond ordinary calling with workflows such as click-to-call, call logging and customer screen-pop functionality.
- CRM integration options
- Helpdesk workflows
- Click-to-call
- Call logging
- Customer record screen-pop
CLOUD COMMUNICATIONS
Phone system + business workflow
Tell us which platform your team uses and we can advise on available integration options.
GETTING STARTED
From your current phone system to cloud voice
01
Review your requirements
We identify your users, numbers, devices, departments and current call flows.
02
Build your call flow
We configure your extensions, IVR, ring groups, queues, business hours and routing.
03
Connect your users
Users are provisioned on suitable IP phones, desktop clients or mobile applications.
04
Go live
We test the environment and help your team transition into the new voice platform.
FREQUENTLY ASKED QUESTIONS
Common Cloud PBX questions
How much does Pixel Voice Cloud PBX cost? +
Pixel Voice Cloud PBX is R80 per extension per month. Voice usage, DIDs and channel requirements are priced separately according to your setup.
Can we keep our existing business number? +
In many cases existing numbers can be ported to the Pixel Voice environment. We can review your current number and advise on the porting process.
Do we need to buy new desk phones? +
Not necessarily. Compatible SIP phones may be reused, and users can also operate through desktop or mobile softphones where appropriate.
Can staff work from home? +
Yes. Because the PBX is cloud based, extensions can be used from different locations when users have suitable internet connectivity and a configured device.
Can we add more extensions later? +
Yes. Cloud PBX makes it easier to add users, numbers and calling capacity as the business grows.
Can the PBX integrate with our CRM? +
Integration options depend on the CRM or helpdesk platform you use. Speak to us about your system and we can advise on available options.
Ready for a phone system that grows with your business?
Tell us how your team currently handles calls and we’ll help you structure the right Cloud PBX, numbers, extensions and voice setup.